Great gift ideas and a FREE Xmas Critters Craft Kit when you spend over £25!
The deadline for orders shipped to arrive before Christmas is midday Thursday 20th December, for standard shipping in the UK!

Shipping Information

We offer shipping to almost any destination in the world. We try to ensure our shipping rates are as competitive as possible.

Our standard shipping service uses Royal Mail or DPD, depending on destination, weight, and value. If you need faster shipping (generally only outside of the EU), we also offer UPS shipping.

If you place your order before 14:00 GMT on a weekday, then we'll do our best to dispatch it the same day, however, at very busy times this may not be possible.

All delivery estimates are from point of dispatch, not from point of sale.

You will receive an email when your order is dispatched.

Worldwide shipping rates

Destination Standard shipping (fixed price) UPS (calculated during checkout *)
United Kingdom
Next day delivery £3.25 Next working day ** Next working day

European Union - Zone 1
Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hungary, Ireland, Latvia, Luxembourg, Malta, Monaco, Netherlands, Sweden £5.00 3-7 working days ** Next working day

European Union - Zone 2
Czech Republic, Poland, Portugal, Slovakia, Slovenia £5.00 5-10 working days ** Next working day

European Union - Zone 3
Bulgaria, Croatia, Italy, Lithuania, Romania, Spain £7.50 5-14 working days ** Next working day

Rest of world
Up to £50 £6.50 5-10 working days ** 2-3 working days

Exceptions
Argentina, Bosnia And Herzegovina, Greece, China, Panama,  South Korea Not available *** 2 working days

* UPS shipping rates are based on weight and destination. Your shipping cost will be calculated during checkout and shown before payment is taken.

** Delivery estimates are based on dispatch date. You will receive an email when your order is processed for shipping. Please allow the estimated delivery time before enquiring about the status of your order.

*** We only offer UPS or tracked shipping to this destination. Local postal services have shown poor levels of service, with high levels of delayed and lost deliveries.

Shipments to non-EU destinations

You may be liable for import duties, sales tax, or customs processing fees if you’re outside of the EU. It’s your responsibility to ensure you’re fully aware of the local requirements for importing goods from the UK to your location. We cannot offer any refunds due to unexpected charges applied locally.

We are required to include a commercial invoice with all shipments leaving the EU. We will never falsely report the value or contents of a shipment.

Where don’t we ship?

We will not ship to the following countries, either due to trade restrictions or high levels of fraudulent activity:

Afghanistan, Algeria, Armenia, Azerbaijan, Bangladesh, Belarus, Benin, Botswana, Brazil, Brunei, Burkina Faso, Cape Verde, Central African Republic, Chile, Colombia, Congo, The Democratic Republic Of The Congo, Cuba, Côte d'Ivoire, Egypt, Eritrea, Gambia, Ghana, Guinea, Guinea Bissau, India, Indonesia, Islamic Republic Of Iran, Iraq, Israel, Jordan, Kazakhstan, Kenya, Democratic People's Republic Of Korea, Kuwait, Lebanon, Liberia, Libyan Arab Jamahiriya, Republic Of Macedonia, Malaysia, Mali, Mexico, Morocco, Myanmar, Nepal, Niger, Nigeria, Pakistan, Occupied Palestinian Territory, Peru, Philippines, Qatar, Russia, Saudi Arabia, Senegal, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Syria, Tajikistan, United Republic Of Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vietnam, Yemen, Zambia, Zimbabwe.

You may find a local distributor of our products. 

If you know a potential distributor in any of these locations, then we’d love to hear from them!