When will pre-orders ship?
We're shipping out orders for Pi 5 and Pi 5 accessories as stock is allocated to them, and we'll be doing our best to send them out in the order in which they're received.
You'll receive a dispatch email once your order is sent out.
Batch #1 - All batch 1 orders are now shipped!
4GB Status: ✅
Sold out. Orders before midday 10th Oct (UK time) are in this batch.
8GB Status: ✅
Sold out. Orders before 23:59:59 on 28th Sep (UK time) are in this batch.
Batch #2 - Shipping has started and is ongoing as stock arrives.
We're working through this batch as stock arrives and is allocated.
- 4GB: In stock and available to order
- 8GB: Available to pre-order
Batch #3 - ???
UPDATE: 1 DEC 2023
We're delighted to say that all batch 1 orders have now shipped and we've begun shipping batch 2 😅
As with the previous batch, we will be getting weekly drops in the next couple of weeks, then expect the pace to pick up until the holiday with shipping continuing through January. We hope to complete batch 2 before the end of January.
As stock is arriving at short notice, our support team are unable to provide dispatch dates for individual orders or provide any info that's not on this page. Please be mindful of this and be kind to them at this stressful time of year.
Speaking of the time of year...
🎄 4GB Pi 5 are now in stock. New 8GB orders are most likely to ship in January at this point, so if you're looking to pick up a Christmas* present you might want to consider choosing the 4GB version.
* other midwinter festivals are available
Order with non pre-order items?
Yes, but your order will only ship once it's complete and all pre-ordered items are in stock. We can't part ship orders so if you need some in-stock items urgently, we'd suggest placing separate orders for the in-stock and pre-order items.
Amend my order?
We can't amend orders in any way once they've been placed, so we're not able to add / remove or swap items, make changes to the shipping address or combine multiple orders. We can cancel orders if they've not shipped yet though...
Cancel my pre-order?
Sure thing, drop our friendly support ninjas a message using our contact form if you'd like us to cancel and refund your order.
Collect my pre-order?
We can't organise in-person collections for pre-ordered items I'm afraid, we're just too busy :(
Why limited to 1 per customer?
We've limited Pi 5 boards to one per customer at launch to try and ensure fair distribution whilst they're under such high demand. We should hopefully be able to raise this limit once availability improves!
Multiple orders for Pi 5 boards will be cancelled by our post team.